SlotmigoPrivacy Policy
Last updated: 17 May 2026
Applies to Slotmigo web, Slotmigo admin app, and BookMySlot customer app
Contact: privacy@slotmigo.com
Quick Summary
- ✅ We collect only what's needed to run our service
- ✅ We never sell your data
- ✅ WhatsApp messages only for service updates
- ✅ You can delete your account anytime
- ✅ Passwords are encrypted, never stored in plain text
- ✅ No advertising or tracking
1. Introduction
Slotmigo ("we", "our", or "us") operates a salon and spa booking platform accessible through our website (slotmigo.com), our admin mobile application ("Slotmigo"), and our customer mobile application ("BookMySlot").
This Privacy Policy explains how we collect, use, and protect your personal information when you use any of our services.
2. Information We Collect
Personal Information
- Full name
- Phone number (used as your login ID)
- Email address (optional)
- City and location (optional, for nearby salon search)
- Profile photo (optional)
Booking Information
- Appointment date and time
- Selected services
- Staff preferences
- Special requests or notes
Payment Information
- Invoice amounts and status
- We do NOT store any card or bank details
- We do NOT process payments directly
Technical Information
- Device type and operating system
- App version
- Anonymized usage data
Location Information
- Approximate location (for finding nearby salons)
- Exact location only if you grant permission
3. How We Use Your Information
Service Delivery
- ●Process bookings
- ●Send confirmations
- ●Generate invoices
- ●Appointment reminders
Communication
- ●WhatsApp notifications
- ●In-app alerts
- ●Customer support
- ●Password reset
Improvement
- ●App performance
- ●Feature development
- ●Bug fixes
- ●User experience
Security
- ●Account protection
- ●Fraud prevention
- ●Authentication
- ●Data integrity
4. WhatsApp Communications
We send WhatsApp messages only for:
- ✓OTP verification codes
- ✓Booking confirmations
- ✓Appointment reminders (1 hour before)
- ✓Invoice notifications
- ✓Booking cancellations
- ✓Password reset codes
- ✓Payment reminders (unpaid invoices only)
We never send unsolicited marketing messages, spam, or bulk promotions, or messages to non-registered numbers. You can opt out by contacting support or deleting your account at privacy@slotmigo.com.
5. Data Sharing
❌ We never sell your personal data.
We never share your data with advertisers or third-party marketers.
We share data only with:
- Salon Partners:Booking details shared only to fulfill your appointment
- MongoDB Atlas:Secure cloud database storage
- Vercel:Web hosting and deployment
- Railway.app:WhatsApp messaging service
- Expo / EAS:Mobile app delivery and updates
6. Data Storage & Security
Your data is stored on MongoDB Atlas (encrypted) on servers in the USA/Europe (AWS). Data is encrypted in transit (HTTPS/TLS) and at rest. Passwords are hashed with bcrypt; we never store plain passwords. OTP codes expire in 10 minutes.
Encrypted Storage
HTTPS/TLS Transit
Bcrypt Passwords
10min OTP Expiry
7. Data Retention
8. Your Rights
- AccessRequest a copy of your personal data
- CorrectionFix inaccurate information
- DeletionDelete your account and all associated data
- PortabilityExport your data in a readable format
- Opt-outWithdraw consent for communications
To exercise any of these rights, email us at privacy@slotmigo.com. We respond within 48 hours.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at privacy@slotmigo.com.
10. Cookies & Tracking
Our web platform uses session cookies for authentication and essential cookies only. We do NOT use advertising cookies, third-party tracking, or analytics that identify you personally.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post changes here with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions or concerns:
We respond within 48 hours